Terms of Use

Last updated: April 2026

These Terms of Use (“Terms”) govern your access to and use of the BrightParent website, waitlist, and mobile application (together, the “Services”). Please read them carefully before using the Services.

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

These Terms are intended to be read together with our Privacy Policy. The Privacy Policy explains how we collect, use, and protect your information.

1. Who we are

BrightParent (“BrightParent”, “we”, “us”, or “our”) is operated by Valesbury Holdings Inc., a company organized under the laws of Québec, Canada.

You can contact us through our Contact page.

2. Definitions

In these Terms:

  • “Account” means an account you create to access certain features of the Services.
  • “App” means the BrightParent mobile application, when available.
  • “Content” means any information, text, graphics, audio, video, scripts, or other material made available through the Services.
  • “User Content” means any text or other material you submit through the Services, including descriptions of situations, challenges, and feedback.
  • “Outputs” means AI-generated scripts, strategies, suggestions, or other responses produced by the Services based on your inputs.
  • “AI Provider” means a third-party artificial intelligence model provider (for example, OpenAI or Anthropic) that processes your inputs to generate Outputs.
  • “You” and “User” mean the individual accessing or using the Services as a parent, caregiver, or legal guardian.

3. Who may use BrightParent

The Services are designed for parents and legal guardians who are at least 18 years old (or the age of majority in their jurisdiction of residence).

By using the Services, you represent and warrant that:

  • You are at least 18 years old (or the age of majority where you live).
  • You are using the Services for yourself as a parent, caregiver, or legal guardian.
  • You have the legal capacity and authority to enter into these Terms.

The Services are not intended for direct use by children.

4. What BrightParent is – and is not

BrightParent provides educational support, non-clinical guidance, and practical tools to help you prepare for and navigate everyday parent–child communication, routines, and family dynamics. The Services may offer scripts, strategies, programs, and insights to support your parenting.

BrightParent is not:

  • A medical, psychological, psychiatric, or therapeutic service.
  • A diagnostic or treatment tool of any kind.
  • A crisis, emergency, safeguarding, or child protection service.
  • A substitute for consultation with qualified professionals.

BrightParent does not diagnose conditions, does not treat mental health issues, and does not provide clinical care, therapy, or medical advice. Any guidance is general and educational and may not be appropriate for every family or situation.

If you or your child are in crisis or danger, or if you have concerns about self-harm, harm to others, abuse, neglect, or immediate safety, you must contact local emergency services, a crisis line, or relevant authorities right away. Do not rely on BrightParent for urgent or emergency situations.

5. No professional advice

All Content and Outputs provided through the Services (including AI-generated guidance, scripts, programs, or articles) are for general informational and educational purposes only.

The Services do not provide and must not be used as a substitute for:

  • Medical, psychological, or mental health diagnosis or treatment.
  • Professional counselling or psychotherapy.
  • Legal or financial advice.
  • Professional safeguarding or child protection assessments.

You should always seek the advice of appropriately qualified professionals (such as physicians, psychologists, teachers, lawyers, or financial advisors) for specific concerns. Never disregard, avoid, or delay obtaining professional advice because of something you read or receive from the Services.

6. Your responsibilities

By using the Services, you agree that:

  • You remain fully responsible for all decisions regarding your child’s care, development, safety, and environment.
  • You will use your own judgment when applying any guidance, scripts, or strategies from the Services.
  • You will seek professional help where safety, physical or mental health, legal, or significant emotional risk is involved.
  • You will not rely on the Services as the sole or primary basis for making important decisions about your child.
  • You will not provide identifying or highly sensitive personal information about your child in free-text fields.
  • You are responsible for maintaining the security of your devices and network used to access the Services.

7. Accounts and security

Certain features of the Services may require you to create an Account. When you create and maintain an Account, you agree to:

  • Provide accurate, current, and complete information.
  • Update your information as needed to keep it accurate and complete.
  • Maintain the confidentiality of your login credentials.
  • Promptly notify us of any suspected unauthorized access or use of your Account.

You are responsible for all activities that occur under your Account, whether or not authorized by you. We are not liable for any loss or damage arising from your failure to protect your Account credentials.

8. License and acceptable use

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial parenting support, subject to these Terms.

You agree that you will not:

  • Use the Services for any unlawful, harmful, fraudulent, or malicious purpose.
  • Reverse engineer, decompile, modify, or attempt to extract source code from the Services.
  • Use automated tools (such as bots, crawlers, or scrapers) to access, query, or interact with the Services, except as expressly allowed.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the Services or related systems or networks.
  • Bypass, remove, or interfere with safety filters, guardrails, access controls, or rate limits.
  • Use the Services to generate, request, or disseminate content that is harmful, abusive, discriminatory, harassing, hateful, or illegal.
  • Use the Services to infringe or violate the rights of others, including privacy, intellectual property, or other legal rights.

9. AI-generated content, Outputs, and limitations

The Services use artificial intelligence to generate Outputs based on the information you provide. AI-generated Outputs may not always be accurate, complete, up to date, or appropriate for your specific circumstances.

You acknowledge and agree that:

  • Outputs are generated automatically and may contain errors, omissions, or generalizations.
  • Outputs are not tailored clinical, medical, or therapeutic advice.
  • You are solely responsible for reviewing and deciding how to apply Outputs in your own parenting context.
  • Outputs are not guaranteed to produce any particular results, outcomes, or improvements.
  • We may monitor, filter, block, adjust, or refuse prompts and responses that we reasonably believe are unsafe, inappropriate, or abusive.

9.1 Third-party AI providers

To provide AI-generated guidance, BrightParent may send your prompts and related context to one or more AI Providers. These AI Providers process your data for the purpose of generating Outputs and maintaining security and safety.

We require AI Providers to handle your data in accordance with contractual protections and applicable law. We do not permit AI Providers to use your data to build public models or for advertising or cross-site profiling.

9.2 Ownership and use of Outputs

Subject to your compliance with these Terms and to the extent BrightParent has any right, title, or interest in Outputs generated for you, BrightParent assigns to you those rights so that you may use Outputs for your personal, non-commercial parenting needs.

However, due to the nature of AI systems, you acknowledge that:

  • Other users may receive identical or similar Outputs.
  • You do not obtain exclusive rights to general parenting ideas, approaches, or phrases that may appear in Outputs.
  • We may reuse non-identifying patterns and insights from Outputs to improve the Services and maintain safety.

10. User Content and license to BrightParent

“User Content” includes any text or material you submit to the Services, such as descriptions of situations, challenges, or feedback.

You retain ownership of your User Content. However, to operate and improve the Services, you grant us a limited license:

  • You grant BrightParent a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, display, and use your User Content solely for:
    • providing and improving the Services,
    • maintaining safety and preventing misuse, and
    • complying with legal obligations.
  • We do not sell your User Content.

You represent and warrant that you have all necessary rights and permissions to provide User Content and to grant the above license, and that your User Content does not violate applicable law or the rights of others.

11. Subscriptions, fees, and billing

Some features of the Services may be offered on a paid subscription basis (“Pro”). We may use third-party app stores (such as Apple’s App Store or Google Play) to manage subscriptions, billing, and refunds.

By purchasing or subscribing to Pro, you agree that:

  • Pricing, duration, and features are described at the point of purchase.
  • You authorize recurring charges to your app store account until you cancel.
  • You can cancel your subscription through your app store account settings.
  • Refunds, if any, are governed by the applicable app store’s refund policies.

Important: Deleting your Account or uninstalling the App from your device does not cancel your subscription. You must cancel your subscription directly through your Apple ID, Google Play, or other app store account settings to stop future billing.

11.1 App store terms

Where purchases occur through an app store, the app store provider may be considered a third-party beneficiary of these Terms and may enforce them against you. The app store provider is not responsible for:

  • providing the Services or any support or maintenance for the Services, or
  • any claims relating to the Services, including product liability, legal compliance, or consumer protection.

12. Intellectual property

The Services, including all software, design elements, branding, text, graphics, and other Content (excluding User Content), are owned by or licensed to BrightParent and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Services or any Content except as expressly permitted in these Terms.

13. Service changes, availability, and support

We may modify, update, suspend, or discontinue any part of the Services at any time, including features, content, or availability, with or without notice where permitted by law. We may also introduce new features or impose limits on certain features.

We aim for reliability but do not guarantee that the Services will always be available, uninterrupted, or error-free. We may perform maintenance or emergency work that temporarily affects availability.

We may, from time to time, release updates, bug fixes, or safety improvements. Depending on your device settings, the App may automatically download and install updates, or you may need to install them manually. Some features of the Services may function only with the latest version of the App.

14. Third-party services and links

The Services may contain links to third-party websites or integrate with third-party tools, services, or content. We do not control and are not responsible for the content, policies, or practices of those third parties.

Your use of third-party sites or services is at your own risk and is governed by their terms and privacy policies.

15. Privacy and data protection

Our Privacy Policy explains how we collect, use, and protect your information. By using the Services, you also agree to our Privacy Policy.

16. Disclaimers

To the fullest extent permitted by law, the Services and all Content and Outputs are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express, implied, or statutory.

Without limiting the foregoing, we specifically do not warrant that:

  • The Services will be error-free, uninterrupted, or secure.
  • Outputs will be accurate, reliable, or suitable for your particular circumstances.
  • Any guidance will produce specific results, outcomes, or improvements in your child’s behaviour or family life.
  • All risks, conflicts, or issues will be identified, prevented, or resolved.
  • The Services will be compatible with every device, operating system, or software environment.

Any reliance on Content or Outputs from the Services is at your own risk and discretion, subject always to sections 4 and 5 (non-clinical nature and no professional advice).

17. Limitation of liability

To the fullest extent permitted by law, BrightParent, Valesbury Holdings Inc., and their respective directors, officers, employees, and agents are not liable for:

  • Indirect, incidental, special, exemplary, or consequential damages.
  • Loss of profits, revenue, data, use, goodwill, or reputation.
  • Any damages arising from your access to, use of, or inability to use the Services.
  • Any decisions, actions, or omissions you make based on Content or Outputs from the Services.

Where our liability cannot be excluded under applicable law, it is limited to:

  • The total amount you paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim, or
  • CAD $100, whichever is greater.

18. Indemnification

You agree to indemnify, defend, and hold harmless BrightParent, Valesbury Holdings Inc., and their directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any applicable law or third-party rights.

19. Termination and suspension

We may, in our sole discretion and subject to applicable law, suspend or terminate your access to the Services (including your Account) at any time, including if we reasonably believe that:

  • You have violated these Terms or applicable law.
  • Your use poses a risk to the safety, security, or integrity of the Services or other users.
  • We are required to do so by law or by a court or regulatory authority.

You may stop using the Services at any time and may request deletion of your Account as described in the Privacy Policy.

Upon termination, your right to access or use the Services will cease, but sections that by their nature should survive (including, without limitation, sections 4–5 and 16–23) will continue to apply.

20. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of Québec and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Any disputes arising out of or in connection with these Terms or the Services shall be brought exclusively before the courts of Québec, Canada, and you consent to the jurisdiction of those courts, subject to any mandatory laws of consumer protection in your jurisdiction.

21. Class action waiver (where permitted)

To the fullest extent permitted by applicable law (and specifically excluding consumers in Québec and any other jurisdiction where such waivers are not allowed): you and BrightParent agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

22. Changes to these Terms

We may update these Terms from time to time to reflect changes in our practices, the Services, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

Where required by law, we will provide notice of material changes (for example, by email or within the App). If you continue to use the Services after changes take effect, you are deemed to have accepted the updated Terms. If you do not agree with the changes, you should stop using the Services.

23. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

24. Entire agreement

These Terms, together with our Privacy Policy and any additional terms presented at the time of purchase or use of specific features, constitute the entire agreement between you and BrightParent regarding your use of the Services, and supersede all prior or contemporaneous understandings.

25. Contact us

For questions about these Terms, please use our Contact page.